Dude Gets the Hook-Up After Fellow Customer Is Rude as Hell

Author image for Eric Lund
Eric Lund
Jun 21, 2019 7:00 PM EDT

We're always happy to see a rude customer get theirs. Anyone benefitting from this angry dude's misfortune is just icing on the cake. For another story about a customer getting humbled, check out the story of when a blatantly rude Chinese customer didn't know the cashier speaks mandarin Chinese.

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  • 01
    rude customer - Text - r/MaliciousCompliance Posted by u/Berthole 2 days ago Want to have hotel room with two double-size beds? Of course, Sir. Your wish is my command, Sir. TL;DR at the bottom. Not native in English, so apologies if something doesn't make sense. I was just a customer, but hot damn I had a hotel room booked for two nights, from a 5 star well known hotel chain, that rhymes with Boliday Finn
    via Berthole
  • 02
    rude customer - Text - About a month later, I arrive with my buddy to basically drop our stuff in the room, so we can take off right away, while the sun is still up. In the lobby, there is about 200 person group shouting all at once to the two ladies manning(?) the desk. After making plans for few minutes to store our stuff elsewhere, the desk attendant notices us, as we clearly were not part of the huge group, so she waves us over, past the large group, and starts to handle our check-in
    via Berthole
  • 03
    rude customer - Text - While we are filling the forms, angry man next to us, who was apparently the leader of the lobby-mob, keeps shouting, loud: "I demand that you arrange us extra room with two double-size beds! We had late addition to our travel, and they need a room with two double-size beds! RIGHT. F***ING. NOW!" Apparently, the arguing has been taking a place for quite a while already. She tries to get a word in, but gets interrupted
    via Berthole
  • 04
    rude customer - Text - Every time the main desk attendant tries to talk to the angry man, he rudely interrupts her, with more and more shouting. Only thing I can do, is to keep smiling at the ladies, sympathetically. She: "We don't have double-size beds available, but we do have" Him: "I don't want to hear! Just do your job and press the buttons to make it happen. You must be mentally slow, don't you? Two double beds, or is that too difficult for you?"
    via Berthole
  • 05
    rude customer - Text - The clerks shares a tired look with each other, but suddenly both have this lamp lighting above their heads They converse for a moment (using their native language) while pointing their screens and then proceeds to tell me: "Our apologies, Sir, but unfortunately we don't have your room with two double beds available for you, which you had booked for. As you see, we are a bit full today." while she is gesturing to the mob in the lobby
    via Berthole
  • 06
    rude customer - Text - She takes eye contact with the angry man and continues: "...but it has 4 king size beds. Each in their own en- suites." Angry man drops dead silent and is just staring at us. His mouth just moves like of a mouth of a fish, who is stranded on a dry land. While looking at me again, she continues: "I hope you accept the free room upgrade, with our most sincere apologies in behalf of the hotel management
    via Berthole
  • 07
    rude customer - Text - She dings a small bell and piccolo takes our bags while gesturing towards the fancy separate elevator at the side. I'm so shocked that I can mutter only a little bit of thanks and follow the piccolo. While we are making our way towards the elevator, the main-desk is explaining to the angry man
    via Berthole
  • 08
    rude customer - Text - Man snaps out of his trance-like state, and shouting resumes: "What the f**k!? I don't want some single room with double-size beds! I want free executive suite too! Why the f**k does those f**kers gets the f**king suite and I get some shitty single room!? This is unacceptable! Why did you give my better room for those two f****ts instead of to me?"
    via Berthole
  • 09
    rude customer - Text - I can't tell accurately what was said next, but I'm quite sure it is lots of cursing and throwing more insults from the man (using the man's native language). All I have is this shit-eating grin while the bell-hop closes the elevator doors, taking us up Maybe half an hour later when we head out to check the city, the lobby has been cleared. We go to the desk to thank the two attendants and give them both good tip
    via Berthole
  • 10
    rude customer - Text - great experience for us and I still remember this clearly, after a long time. That front desk girl... she was truly maliciously compliant with the angry man. TL;DR: Angry man wants extra room with two double beds, from a full hotel, and accepts nothing else. I get upgraded free to executive suite with all the benefits, so hotel can accommodate the angry man in the broom closet that I had booked, matching his required parameters for the small bed-type.
    via Berthole

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customer service hotel customers room lol angry story beds funny rude
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